Oven, Stove and Range Repair in Knoxville
Why an oven won't heat, the safe checks for an electric range, and why anything involving gas is left to the shop or the gas company.
Gas first. If you smell gas (KUB adds an odor like rotten eggs), leave the house right away and get others out. Don't do anything that could make a spark: don't turn lights or appliances on or off, don't use matches or lighters, and don't use a phone until you're somewhere with no gas smell. Don't try to turn gas valves on or off. Then call KUB at 865-524-2911, or 911, which will contact KUB. Don't go back in until KUB says it is safe. If your gas comes from another company, call it or 911 from outside.
Leave gas ranges and their connections to the shop. KUB says moving a gas appliance can stress the flexible connector behind it and cause a crack or leak, that connectors should be replaced whenever the appliance is moved or replaced, and that older uncoated brass connectors should be replaced right away by a qualified professional. Ask the shop about the connector if the range has to be pulled out.
For an electric oven that won't heat, GE Appliances suggests checking that a cooking mode and temperature were selected and Start was pressed, that the home's breakers are on, that the self-clean door latch (on models that have one) is in the unlocked position, and that the oven isn't set to Sabbath mode. Anything past that, such as elements, igniters, wiring or control boards, is the shop's job.
Tell the shop whether the range is gas or electric, and give the model number from the label on the oven or drawer frame. Ask what the visit costs and get the repair price in writing before work starts.
Common jobs
- Ovens that won't heat or won't hold temperature
- Burners and cooktop elements that won't work
- Igniters on gas ranges (ask the shop)
- Control panels and error codes
- Self-clean door locks
Have this ready when you call
- Gas or electric, and whether you smell gas (if so, leave first and call KUB or 911)
- Brand, model and serial number (on the oven frame or the storage drawer frame)
- What doesn't work: oven, burners, or the controls
- Any error code on the display
- Your neighborhood or town
Common questions
I smell gas near my stove. What should I do?
Leave the house now and get everyone out. Don't switch anything on or off, don't use matches or lighters, don't touch the gas valve, and don't use a phone until you're away from the smell. Then call KUB at 865-524-2911 or 911. Don't go back in until KUB says it's safe. A repair shop is not the first call.
Why won't my electric oven heat?
GE's first checks: was a mode and temperature selected and Start pressed, are the breakers on, is the self-clean latch unlocked, and is Sabbath mode off? If all of those are fine, call the shop.
How much does oven repair cost in Knoxville?
No Knoxville-area shop we checked publishes oven or range repair prices (November 2026). Three publish the cost of the visit: $70 and up, $99 and $105. Get the repair price in writing.
Sources
- KUB: "If you can smell it, leave it and tell it" gas odor flyer (2015)
- Knoxville Utilities Board (KUB): Natural gas safety
- KUB: Natural gas appliance connectors
- GE Appliances: Range and wall oven, oven will not come on
- Whirlpool Product Help: Where is my model and serial number located?
- Published price, Knoxville (The Appliance Doctor, knoxvilleappliancedoc.com, home page, undated)
- Published price, Knoxville area (Cutting Edge Appliance Repair, home page; service call "adjusted 05/27/2022")
- Published price, Knoxville (Berny's Appliances, home page, undated)
Last reviewed: November 2026